Furniture delivery orders sent from EZ Process Pro to DispatchTrack

Send Deliveries to DispatchTrack in One Click

The EZ Process Pro DispatchTrack integration sends your delivery, backorder, and pickup memos straight to DispatchTrack. Customer details, addresses, instructions, dates, and items all come across automatically, so your team never enters the same order twice.

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What Is the DispatchTrack Integration?

The DispatchTrack integration is a feature of EZ Process Pro, the cloud based POS and ERP platform for independent furniture and mattress retailers. It connects EZ Process Pro to your DispatchTrack account so delivery, backorder, and pickup memos can be sent with one click. The customer's name, email, phone, address, memo type, instructions, memo and sale numbers, requested date, and selected items transfer automatically. The connection is one way, sending information from EZ Process Pro to DispatchTrack.

Three memo types

Delivery, backorder, and pickup memos all send to DispatchTrack.

One click to send

A Send to DispatchTrack button appears right on the memo.

No double entry

Customer, address, date, and item details transfer automatically.

One Click From Memo to DispatchTrack

When your team creates a memo in EZ Process Pro, a Send to DispatchTrack button appears right there. One click sends the order to your DispatchTrack account, ready for your dispatch team to schedule.

Delivery, Backorder, and Pickup Memos

All three memo types can be sent to DispatchTrack. The memo type comes across as the service type, so your drivers and dispatchers know exactly what kind of stop each order is.

Customer Details Without Retyping

The customer's name, email, phone, and full address, including apartment number, transfer automatically. Delivery instructions come across too, along with the memo number and sale number so every stop ties back to the original sale.

The Right Items and the Right Date

The items you choose on the memo are sent as the service order items, and the memo's ETA is sent as the requested date. Your delivery team gets an accurate order to plan around, without anyone copying details from one screen to another.

No Double Entry

Orders are entered once in EZ Process Pro. There is no retyping customer details or item lists into a second system.

Fewer Delivery Mistakes

Addresses, phone numbers, and items come straight from the memo, cutting down on typos that lead to missed or wrong deliveries.

Faster Scheduling

Orders reach your dispatch team the moment the memo is created, so deliveries can be scheduled sooner.

What Gets Sent to DispatchTrack

Every memo carries the details your delivery team needs to schedule and complete the stop.

DispatchTrack service order created from an EZ Process Pro memo

Customer Contact

Name, email, and home phone for every customer.

Full Address

Street, apartment, city, state, and zip.

Service Type

Delivery, backorder, or pickup, based on the memo type.

Instructions

Delivery notes from the memo carried into the service order details.

Order Numbers

The memo number and sale number, so every stop traces back to the sale.

Requested Date and Items

The memo's ETA as the requested date, plus the items selected on the memo.

Get Deliveries Out the Door Faster

Connect EZ Process Pro to DispatchTrack and send every delivery, backorder, and pickup with a single click. See how it fits into your delivery workflow.

How EZ Process Pro Fields Map to DispatchTrack

Here is exactly where each piece of memo information lands in DispatchTrack.

EZ Process ProDispatchTrack
Customer First Name, Last NameName
Customer EmailEmail
Address (Street)Address 1
AptAddress 2
CityCity
StateState
ZipZip
Tel (home)Phone
Memo TypeService Type
InstructionsService Order Detail
Memo NumberAdditional Field 1
Sale NumberService Order #
ETARequested
Items selected on the memoService Order Items

The connection is one way. Information is sent from EZ Process Pro to DispatchTrack, and items are included based on what is selected on the memo, not on reservation status.

What Our Customers Say

"

I would recommend this software to most any company. In a company like mine, you get in the habit of doing things the same way you always have, and it will lead to your demise. Now we are more organized in my 100-year-old company than we have ever been. The software saves me a ton of money. If you are unsure about the future in this industry or market, I would say EZ Process Pro is a step in the right direction.

Scotty Akins
Scotty Akins
Akins Furniture & Dogtown West
"

I have had the opportunity to work with and use many management systems. When I found EZ Process Pro, I was blown away with the structure and logical processes. The system does it all. The level of reporting and integrated partners make this software the best manager of success my business has ever seen. I would recommend it to furniture retailers that are looking for an all-in-one solution.

Joe Vagneur
Joe Vagneur
Colorado Style Home Furnishings

Additional Resources

Frequently Asked Questions

The DispatchTrack integration connects EZ Process Pro to your DispatchTrack account. When you create a delivery, backorder, or pickup memo in EZ Process Pro, a Send to DispatchTrack button sends the customer, address, instructions, requested date, and items straight to DispatchTrack in one click, so your team never has to enter the same order twice.

Delivery, backorder, and pickup memos can all be sent to DispatchTrack. The memo type comes across as the service type in DispatchTrack, so each order is labeled correctly for your delivery team.

Each memo sends the customer's name, email, and home phone; the full address including apartment, city, state, and zip; the memo type; delivery instructions; the memo number and sale number; the requested date; and the items selected on the memo.

No. The connection is one way. Information is sent from EZ Process Pro to DispatchTrack, and nothing is sent back from DispatchTrack into EZ Process Pro.

The items you select when creating the memo are sent as the service order items. This is based on what is chosen on the memo, not on whether the items are reserved.

Yes. The ETA on the EZ Process Pro memo is sent to DispatchTrack as the requested date, giving your dispatch team what they need to schedule the order.

You need an active DispatchTrack account and the EZ Process Pro DispatchTrack integration turned on in your system. Call 713-568-1331 or email support@ezprocesspro.com and our team will help you get connected.

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