Furniture Software for Retailers that offer Interior Design

The retail version of the software comes with features that can be utilized by retailers who carry a lot of custom products and offer design services to their buyers. The unique functions allow a retailer to straddle design with ease while still providing inventory and cost tracking for all product and services. This will allow the retailer to sell both standard case goods and custom products on the same sale while at the same time giving their customer a unique white glove service not provided by standard retailers.

• Expandable database that allows you to track custom product details as unique items without having to build each combination into the software manually for accurate cost of goods sold and inventory management
• Tracks options and option cost (Fabric, fringe, trim, stuffing...)
• Auto builds Catalog Combinations and tracks each unique frame as a unique item
• Partial item sale capability for flooring, fabric etc.  Can sell 8.5 of an item
• Service Fee Tracking
• Tracks custom orders completely from point of sale through the ordering and the delivery process
• Prices out the differentiations between fabric grades and finishes
• Includes a mobile picture-based point of sale allowing the user to go onsite with a client an pick out products without having to drag books.
• Onsite Measurements and Quotes
• Quote Tracking report of those never changed into a sale
• Work order and Installation tracking
• Integrated website which includes your online portfolio, designer blogs and many other tools that you may wish to have accessible to the customer.
• Online order tracking for the customer
• Service Orders tracking
• Partial deliveries and back-order trackin

Take the First Step to Better Results

Challenge

Offering custom products and design services can be time consuming and difficult to track. The more involved the retailer is in the process, such as adding consultations, installs, partial deliveries and backorder tracking, the more difficult the work becomes. Customers that buy custom items and pay for design and install services tend to have higher expectations revolving around service level and responsiveness.

Solution

The custom product features allow for tracking of unique items related to a particular customer. You can track the progress of the order and easily provide the customer with updated information. They can shop from the comfort of their home; they can visit your store, or you can go to their home and work with them. It’s the same tool, same images, same database so it all talks seamlessly. When the product arrives, you will know and can notify the customer that their product is in. You can schedule delivery and installation and easily track the status of back ordered items or service calls. Everyone wins!